1. Our Privacy Promise

Top Loto-au is dedicated to protecting your privacy in compliance with Australian law. This policy outlines how we collect, manage, and secure your personal details while using our lottery services.

2. Data We Collect

To deliver our services, we gather the following information:

• Identity details (full name, DOB, physical address)
• Contact data (email address, phone number)
• Payment details for purchases and winnings
• Gaming preferences and participation records
• Device and connection information for account protection

3. How We Use Your Data

We use the information you provide to:

• Complete ticket purchases and process winnings
• Confirm identity and age compliance (18+)
• Detect fraudulent activities and maintain fair play
• Share service updates and account notifications
• Support your requests through customer service

4. When We Share Information

Your data may be shared with trusted third parties, including:

• Payment gateways for secure processing
• Authorities if required by regulatory obligations
• Prize delivery partners for major awards
• Service vendors who help us operate (bound by confidentiality agreements)

5. Keeping Your Data Safe

We safeguard your data using advanced measures, such as:

• Encryption at banking standards for financial activities
• Protected servers with access restrictions
• Routine audits and real-time monitoring systems
• Staff training on privacy and data handling protocols

6. Your Privacy Rights

Under the Australian Privacy Act, you are entitled to:

• Request access to your stored data
• Update or correct inaccurate personal details
• Ask for your data to be removed (where legally applicable)
• Unsubscribe from marketing emails and promotions

If you wish to exercise your rights, please contact our Privacy Officer at support@toplotoau.com.

7. Policy Revisions

We reserve the right to modify this Privacy Policy as needed to reflect service or legal changes. Any major updates will be communicated to our registered users.

Last reviewed: 15 April 2025